I ordered a ramp on a weekend. The website promised delivery up to 5 working days. By Thursday morning I haven't received my ramp so I gave them a call. It was a recorded answer and I just asked them to give me a call back thinking I might not hear anything for a few days. But a couple hours later I received a call from Ivy, saying the courier have delivered it last Tuesday but I found out it was left to a wrong house on the same street. Ivy forwarded me through email the proof of delivery the courier provided, a photo of the front house. I went to the house but it looked totally different from the picture. I told Ivy about it and she promised she would investigate and came back to me. Next day I received an email from her saying they have asked the courier to retrieve the ramp to wherever he delivered and re deliver to my address. And I received the ramp the next morning!! What a service! I do not blame Ramped Up for the delay one bit as it is totally caused by the courier. Hope Ramped Up will consider using a different courier if this incident happens often. And I am enjoying using the ramp now!
Purchased this ramp as my previous ramp measuring only 1.2m was proving to be too short to load my machine safely.
The extra length now makes the task so much easier and safer.
Delivery was exceptionally quick, thanks!
Thank you for great customer service and quick delivery.
The perfect ramp for my carpet cleaning business 😊
Goods arrived promptly, were as described, and of good quality.
I recently purchased A ramp for transporting A walk behind mower, I have autism and ADHD and have a balance condition so cant lift the heavy mower so I have this ramp from ramped up. fast delivery and was easy to order. The ramp itself is wonderful and sturdy and well made, thanks ramped up team.
Very pleased as was delivered in 3 days, and ramps are just what we need.